What would you do? Road Runner Shop Negligence

[Bearse]

I took my 1974 Road Runner (survivor car) into the shop to replace weatherstripping around the doors and side windows and to have the steering wheel switched out as the original is broken (I’m keeping it). After picking up my vehicle and getting it home, I discovered that:

• Two pieces of the lower dash by the glove compartment were removed and has since vanished.
• The rear package tray by the rear window was broken
• The felts put into the doors to protect the glass when putting the windows down and up was installed backwards (both sides)
• The steering wheel was put on the wrong clocking, putting it off symmetry by about 80 degrees.
• Seat belt covers were pulled up off the floor to expose the bolt
• Factory screws were taken out of the headliner trim and were rolling around on the floor.

I cancelled the check and I’m considering my options. We have strong consumer protections in my state. The shop is expecting full payment and wants me to bring it back so they can replace the rear tray package. What would you do?

 

[torredcuda]

Obviously do not bring it back to that shop EVER! It`s up to you if it`s worth your time and effort to take them to small claims court. Me - I would consider it a loss and move on but bad mouth that shop every time I could for decades (Jim`s Auto Parts and Hagerty are my two). I see you are down on the Cape, there are some reputable shops in the New England area but might be a bit far for you.