Bad Starter from Web Store

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  1. RRDon

    RRDon Member

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    Joined:
    Feb 9, 2017
    Location:
    Hurricane, UT
    Purchased a new lite-weight starter from MoparOnlinePerformance for around $250. It took a very long time before it finally arrived. There was no paperwork at all in the shipping box. When I got it, it was obvious the box inside the box which contained the starter had been opened and resealed multiple times (not a good sign). I tested the starter and it was, of course, bad. I also took it to a shop and they confirmed it was bad.

    Finally found a way to contact MoparOnlinePerformance and went through an extensive back and forth trying to make arrangements to return it. I returned it but it took a long time for them to acknowledge the return. Well, to make a long story a bit shorter, this all happened last summer (Aug) and I still haven't got my money back. A very frustrating experience to say the least!

    Note: MoparOnlinePerformance is a multi-level 'Resaler' out of New York. Totally web based, no actual physical address, store or products. Just thought you guys should be made aware.
     
  2. ACME A12

    ACME A12 Plaid Sport Coat Wearing Moderator Staff Member

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    Joined:
    Nov 4, 2008
    Location:
    New Port Richey, FL
    Thanks for the warning. Had never used them before...probably won't after reading that...
     
  3. 69hemibeep

    69hemibeep Sponge Bob Square Wheels

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    Sep 10, 2008
    Location:
    AZ Desert,
    Another drop shipper, thanks for the heads up
     
  4. Big John

    Big John Sit back, relax Don't bitch about the cigar smoke

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    Sep 8, 2008
    http://www.vipautomotivegroup.com/locations/index.htm

    Located on Long Island. I don't consider that to actually be in New York State, but that's my opinion.
     
  5. Basketcase

    Basketcase Keeper of the Green

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    Sep 10, 2008
    Location:
    Ohio Valley
    I used to work in the parts dept at an IH dealer.They carried Delco Remey starters and alternators. There were times we would go thru a stack of them to find a good one.But at least there wasn't the hassle of having to try and contact someone over the phone..the bad was explaining to the POed trucker at the counter why his new starter didn't work
     

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